The Pathankot Consumer Commission held Northern Railway liable for theft from a reserved AC coach, rejecting its 'unbooked luggage' defence and awarding ₹80,000 to the passengers.
Read Full ArticleThe CCPA imposed a ₹50,000 penalty on Chaayos for levying service charge by default, directed refund to the consumer, and ordered the restaurant chain to remove the charge from its billing software.
Chhattisgarh consumer court orders Maruti Suzuki to replace a Grand Vitara over E20 fuel damage in a first-of-its-kind ruling; company to appeal.
Kannur Consumer Commission orders Sreechakra Marriage Bureau to refund fee and pay compensation after 9-year wait for a marriage match. Kerala consumer forum penalises marriage bureau for deficient service after client waited nearly nine years without a suitable match.
Andhra Pradesh HC upholds dismissal of consumer complaint against an advocate, holding legal services fall outside the Consumer Protection Act, relying on the Supreme Court's Bar of Indian Lawyers ruling.
NCDRC partly allows a complaint by 53 homebuyers against a Bengaluru developer, holding that internal disputes, litigation and Covid delays cannot excuse years of possession delay.
NCDRC upheld ₹20 lakh compensation and Business Class fare refund after holding Air India liable for deficiency in service over a defective non-reclining seat.
CCPA fines English Oven ₹1 lakh for misleading “100% Atta Bread” claim after finding the product contained only 87% whole wheat flour.
CCPA fines Storia Foods ₹1 lakh for misleading “100% Coconut Water” and “100% Juice” claims; orders immediate withdrawal and compliance report.
Amazon ordered to refund ₹1.43 lakh and pay ₹3.25 lakh compensation after delivering the wrong camera model and denying a refund, rules Darjeeling Consumer Commission.
Jalandhar Consumer Commission awards ₹15,000 compensation to a lawyer after a restaurant levied a service charge without consent, calling it an unfair trade practice.
Kerala High Court held that co-operative bank depositors can approach Consumer Forums for deposit recovery despite remedies under the Co-operative Societies Act.
CCPA fines PhysicsWallah Rs 5 lakh for dark patterns, misleading ads, pre-ticked donations, and forcing users to share personal data for free courses.
SC upholds State power to ban online betting, including games of skill, calling every mobile phone a “virtual gambling house” amid rising addiction concerns.
CCPA imposes ₹7 lakh penalty on Vajiram & Ravi for misleading UPSC result advertisements and concealing material course details of successful candidates.
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