Delhi State Consumer Commission holds Metro Hospital deficient in service for failing to arrange a life-support ambulance and doctor during patient transfer, while finding no medical negligence in the treatment.
Read Full ArticleUttarakhand State Consumer Commission dismisses a complaint against Vishal Mega Mart, holding that customers who voluntarily purchase carry bags cannot claim them free of cost.
Hassan Consumer Commission awards ₹25,000 compensation for substituting the booked wedding photographer without consent and arriving late.
India’s CCPA has fined Britannia ₹1 lakh for falsely marketing its bread as “100% Whole Wheat” when it contained only 62% whole wheat flour, below both the advertised claim and FSSAI’s 75% threshold for the “Whole Wheat Bread” labelling nomenclature.
CCPA penalises Shangri-La Eros ₹1 lakh for automatically levying a 10% service charge at Mister Chai, violating consumer rights and 2022 guidelines.
Delhi Consumer Commission condones a widow’s 250-day delay in challenging Tata AIG’s repudiation of a ₹25.73 lakh mediclaim.
J&K HC rules that the State Consumer Commission has unlimited pecuniary jurisdiction in consumer cases filed before the 2019 Act.
CCPA penalises Britannia ₹1 lakh for misleading ‘100% Whole Wheat Bread’ claims despite the product containing only 62% wheat flour.
Gujarat Consumer Commission rules that a cricket association member paying fees for facilities qualifies as a consumer under the Consumer Protection Act.
Delhi Consumer Commission holds Swiggy liable for misleading “cost for two” pricing on Dineout and restaurant liable for mandatory service charge, awarding ₹1 lakh compensation. The Indian Expre...
CCPA fines Amazon ₹1 lakh for misleading listings marketing ordinary sweets as “Shri Ram Mandir Ayodhya Prasad” and rejects its IT Act safe harbour defence.
Supreme Court seeks Centre's affidavit on anomalies in determining consumer fora pecuniary jurisdiction based on consideration paid versus compensation claimed.
The Pathankot Consumer Commission held Northern Railway liable for theft from a reserved AC coach, rejecting its 'unbooked luggage' defence and awarding ₹80,000 to the passengers.
The CCPA imposed a ₹50,000 penalty on Chaayos for levying service charge by default, directed refund to the consumer, and ordered the restaurant chain to remove the charge from its billing software.
Chhattisgarh consumer court orders Maruti Suzuki to replace a Grand Vitara over E20 fuel damage in a first-of-its-kind ruling; company to appeal.
The Senior Citizen Rights Handbook is a comprehensive guide designed to empower elderly citizens with clear and accessible knowledge of their legal and social rights in India.
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