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Consumer Commission Fines Railway for Theft in Reserved Coach
Judiciary
Consumer Commission Fines Railway for Theft in Reserved Coach

The Pathankot Consumer Commission held Northern Railway liable for theft from a reserved AC coach, rejecting its 'unbooked luggage' defence and awarding ₹80,000 to the passengers.

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CCPA Slaps Chaayos With Rs 50,000 Penalty For Levying Service Charge [Read Order] Business
CCPA Slaps Chaayos With Rs 50,000 Penalty For Levying Service Charge [Read Order]

The CCPA imposed a ₹50,000 penalty on Chaayos for levying service charge by default, directed refund to the consumer, and ordered the restaurant chain to remove the charge from its billing software.

Consumer Court Orders Maruti To Replace Car Over E20 Fuel Judiciary
Consumer Court Orders Maruti To Replace Car Over E20 Fuel

Chhattisgarh consumer court orders Maruti Suzuki to replace a Grand Vitara over E20 fuel damage in a first-of-its-kind ruling; company to appeal.

Kerala Consumer Forum Orders Marriage Bureau To Refund Fee, Pay Compensation After 9-Year Wait For Match Judiciary
Kerala Consumer Forum Orders Marriage Bureau To Refund Fee, Pay Compensation After 9-Year Wait For Match

Kannur Consumer Commission orders Sreechakra Marriage Bureau to refund fee and pay compensation after 9-year wait for a marriage match. Kerala consumer forum penalises marriage bureau for deficient service after client waited nearly nine years without a suitable match.

'Deficiency In Service' Complaint Against Advocate Not Maintainable: Andhra Pradesh HC [Read Order] Judiciary
'Deficiency In Service' Complaint Against Advocate Not Maintainable: Andhra Pradesh HC [Read Order]

Andhra Pradesh HC upholds dismissal of consumer complaint against an advocate, holding legal services fall outside the Consumer Protection Act, relying on the Supreme Court's Bar of Indian Lawyers ruling.

Developer's Internal Disputes Cannot Excuse Possession Delay: NCDRC [Read Judgment]

NCDRC partly allows a complaint by 53 homebuyers against a Bengaluru developer, holding that internal disputes, litigation and Covid delays cannot excuse years of possession delay.

NCDRC Upholds ₹20 Lakh Compensation Against Air India Over Defective Business Class Seat Service [Read Order]

NCDRC upheld ₹20 lakh compensation and Business Class fare refund after holding Air India liable for deficiency in service over a defective non-reclining seat.

CCPA Fines English Oven ₹1 Lakh for ‘100% Atta Bread’ Claim on Bread with Only 87% Wheat [Read Order]

CCPA fines English Oven ₹1 lakh for misleading “100% Atta Bread” claim after finding the product contained only 87% whole wheat flour.

CCPA Imposes ₹1 Lakh Penalty On Storia Foods For Misleading "100% Tender Coconut Water" And "100% Juice" Claims [Read Order]

CCPA fines Storia Foods ₹1 lakh for misleading “100% Coconut Water” and “100% Juice” claims; orders immediate withdrawal and compliance report.

Consumer Court Fines Amazon For Delivering Wrong Camera [Read Order]

Amazon ordered to refund ₹1.43 lakh and pay ₹3.25 lakh compensation after delivering the wrong camera model and denying a refund, rules Darjeeling Consumer Commission.

Lawyer Gets Rs 15,000 Compensation After Restaurant Charges Rs 151 Service Fee Without Consent [Read Order]

Jalandhar Consumer Commission awards ₹15,000 compensation to a lawyer after a restaurant levied a service charge without consent, calling it an unfair trade practice.

Co-operative Bank Depositors Can Seek Relief Under Consumer Protection Act: Kerala HC [Read Judgment]

Kerala High Court held that co-operative bank depositors can approach Consumer Forums for deposit recovery despite remedies under the Co-operative Societies Act.

CCPA Slams PhysicsWallah With Rs 5 Lakh Fine for Dark Patterns [Read Order]

CCPA fines PhysicsWallah Rs 5 lakh for dark patterns, misleading ads, pre-ticked donations, and forcing users to share personal data for free courses.

‘Every Mobile Phone a Virtual Gambling House’: SC Upholds Online Betting Ban [Read Judgment]

SC upholds State power to ban online betting, including games of skill, calling every mobile phone a “virtual gambling house” amid rising addiction concerns.

CCPA Imposes ₹7 Lakh Penalty on Vajiram & Ravi for Misleading UPSC Result Advertisements [Read Order]

CCPA imposes ₹7 lakh penalty on Vajiram & Ravi for misleading UPSC result advertisements and concealing material course details of successful candidates.


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Senior Citizens Rights Handbook

The Senior Citizen Rights Handbook is a comprehensive guide designed to empower elderly citizens with clear and accessible knowledge of their legal and social rights in India.

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