38.6c New Delhi, India, Thursday, October 31, 2024
Top Stories Supreme Court
Political NEWS Legislative Corner Celebstreet International Videos
Subscribe Contact Us
close
Judiciary

Consumer Forum Directs Airline To Pay Over Rs. 11 Lakh To Passenger

By LawStreet News Network      22 August, 2018 12:00 AM      0 Comments
Consumer Forum Directs Airline To Pay Over Rs. 11 Lakh To Passenger

The State Consumer Disputes Redressal Commission in Delhi has directed Kenya Airways to pay as compensation Rs. 11,20,000 within two months to a passenger for failing to cancel tickets for the journey after the initial flight was delayed.

The complainant, Rajiv Agarwal alleged that after discovering the flight to Nairobi from New Delhi had been delayed, he asked the airlines to cancel his return air tickets as he would miss his connecting flight to Harare if he boarded the delayed flight from the Capital.

Upon request to cancel the return air tickets, the airlines assured him that he would be able to board his connecting flight, but after reaching Nairobi, Mr. Agarwal was informed that the flight to Harare had taken off.

The consumer forum observed that, once tickets have been issued by the airlines, it becomes their duty to transport passengers to their destination.

We are of the opinion that the complaint deserves to be accepted, more so when the [airline] has not controverted the submissions made by the complainant, the Commission added.

 



Share this article:

User Avatar
About:


Leave a feedback about this
TRENDING NEWS


TOP STORIES

sc-tells-ncp-led-by-ajit-pawar-to-declare-use-of-clock-symbol-sub-judice
Trending Judiciary
SC tells NCP led by Ajit Pawar to declare use of Clock symbol sub judice

SC directs Ajit Pawar-led NCP to declare ‘Clock’ symbol use as sub judice in all election materials, pending final court ruling on its rightful ownership.

25 October, 2024 11:12 AM
justice-sanjiv-khanna-to-take-oath-as-chief-justice-of-india-on-nov-11-2024
Trending Legal Insiders
Justice Sanjiv Khanna to take oath as Chief Justice of India on Nov 11, 2024 [Read Notification]

Justice Sanjiv Khanna appointed as the 51st Chief Justice of India, succeeding CJI Chandrachud, with a tenure starting on November 11, 2024.

25 October, 2024 11:17 AM
sc-grants-bail-to-businessman-in-delhi-liquor-policy-scam-case
Trending Judiciary
SC grants bail to businessman in Delhi liquor policy scam case

Supreme Court grants bail to businessman Amandeep Singh Dhall in Delhi liquor policy scam case, noting the lengthy trial process with over 300 witnesses.

25 October, 2024 04:11 PM
sc-dismisses-ex-jharkhand-cms-plea-for-suspension-of-conviction-to-allow-him-contest-assembly-polls
Trending Judiciary
SC dismisses ex Jharkhand CM's plea for suspension of conviction to allow him contest Assembly polls

The Supreme Court rejects ex-Jharkhand CM Madhu Koda’s plea to stay his conviction, barring him from contesting the upcoming Assembly elections.

25 October, 2024 05:10 PM

ADVERTISEMENT


Join Group

Signup for Our Newsletter

Get Exclusive access to members only content by email