38.6c New Delhi, India, Tuesday, June 18, 2024
Crime, Police And Law

Passenger Finds Worms In Omelette Served Aboard Deccan Queen, Files Complaint To IRCTC

By LawStreet News Network      23 August, 2019 11:08 PM      0 Comments
Passenger Finds Worms In Omelette Served Aboard Deccan Queen, Files Complaint To IRCTC

Food served onboard the prestigious Deccan Queen has come under the scanner recently after a passenger complained that an omelette ordered by him had worms.

As per reports, the Central Railway (CR) had asked the Indian Railway Catering and Tourism Corporation (IRCTC) to look into the matter.

The complainant, Sagar Kale was travelling from Mumbai to Pune on July 19, 2019, and ordered bread-omelette. “When the omelette was served, there were worms on the plate, in the pepper pouch and tomato sauce,” Kale said.

Kale said the IRCTC staff told him they would replace the food, however, he shot a video of the omelette with the worms.

The complaint was lodged on August 21, 2019, after Kale approached the President of Railway Pravasi Group, Harsha Shah who took him to railway officials to lodge the complaint.

Shah said that the, “Food served by IRCTC is of inferior quality. Even the Comptroller and Auditor General of India passed strictures against IRCTC two years back.”

Shah said such problems arise because IRCTC had given the contract for preparing food to private parties. “IRCTC supervisor is supposed to keep watch on the quality of food served and cleanliness in the dinning car. But passengers are not even aware as to who the supervisor is. Also, there is no complaint book available in trains,” she said.

G.V. Sonna, assistant manager with IRCTC confirmed the receipt of the complaint and said that it has been sent to its Mumbai office, reported the Indian Express.

However, the report quoted Sonna saying that they “have not received the evidence with the complaint so far.”

He denied that the food served on the train was of inferior quality. “In the last one year, we have not received a single complaint,” Sonna said. Moreover, he also denied that there was no complaint book available in the coaches.

(With inputs from agencies)



Share this article:

User Avatar
About:


Leave a feedback about this
TRENDING NEWS

women-including-housewife-approach-ncw-against-controversial-ips-officer-gyaneshwar-singh
Trending Crime, Police And Law
Women, including housewife, approach NCW against controversial IPS officer Gyaneshwar Singh

Two women approach NCW against controversial IPS officer Gyaneshwar Singh, citing harassment for tweets based on news reports about his involvement in high-profile cases.

17 June, 2024 03:10 PM
courts-this-week-law-street-journal-s-weekly-round-up-of-sc-anf-hcs-june-10-june-15
Trending Judiciary
Courts this Week: Law Street Journal's Weekly Round-Up of SC & HCs [June 10 - June 15]

Get the latest updates from the Supreme Court of India and the High Courts ! Here’s a round up of the week's top legal stories in a quick, easy-to-read summary.

17 June, 2024 03:29 PM

TOP STORIES

bjp-workers-stabbed-near-village-masjid-for-celebrating-pm-narendra-modis-victory-by-raising-bharat-mata-ki-jai-slogan
Trending Crime, Police And Law
BJP workers stabbed near village Masjid, for celebrating PM Narendra Modi's victory by raising 'Bharat Mata ki Jai slogan'

BJP workers stabbed near village Masjid in Karnataka for celebrating Narendra Modi's third term as PM.

12 June, 2024 12:11 PM
meghwal-assumes-charge-as-minister-of-state-ind-in-law-and-justice-ministry
Trending Executive
Meghwal assumes charge as Minister of State (Ind) in Law & Justice Ministry

Arjun Ram Meghwal assumes charge as Minister of State (Independent Charge) for Law & Justice, focusing on speedy justice and awareness of new criminal laws.

12 June, 2024 12:39 PM
allahabad-high-court-quashes-fir-grants-protection-to-adult-couple-who-married-against-familys-wishes
Trending Judiciary
Allahabad High Court quashes FIR, grants protection to adult couple who married against family’s wishes [Read Order]

Allahabad High Court quashes FIR, protects couple who married against family’s wishes, emphasizing their constitutional rights and condemning threats to their lives.

12 June, 2024 02:00 PM
inform-on-action-taken-against-tanker-mafia-sc-asks-delhi-govt-on-water-crisis
Trending Judiciary
'Inform on action taken against tanker mafia,' SC asks Delhi govt on water crisis

SC demands Delhi govt to explain action against tanker mafia amid water crisis, heatwave in the capital. Affidavit required on measures taken by June 13.

12 June, 2024 03:52 PM

ADVERTISEMENT


Join Group

Signup for Our Newsletter

Get Exclusive access to members only content by email