The Chennai police on November 3, 2019, has detained three employees of Swiggy for inquiry for allegedly attacking a customer during a fistfight at Ashok Nagar area of the city.
According to the police, the incident took place on November 3, 2019, at around 8PM when the customer, R. Balaji, 42 had ordered food via Swiggy. "Since, the food delivery was delayed Balaji raised a complaint with the Swiggy customer care. After about an hour, the delivery executive delivered the food. He got into a fight with Balaji due to the delay in delivery," said a police officer.
The police have also detained two other persons in connection with the incident.
During the investigation, the police found that the delivery executive assigned for the order was D. Rajesh Kanna, 20 a resident of Saligramam. "As he was unwell, he took his father Dhanasekaran, 52 along with him to deliver the order. However, Dhanasekaran claimed that the customer had not mentioned the exact location for delivery which led to the delay," added the officer.
Meanwhile, as the fight turned physical, Rajesh called up his colleagues who were reportedly available in the same locality. The other two reached Balaji's house and roughed him up. Following the incident, Balaji registered a complaint with the Ashok Nagar police station.
The detained have been identified as Dhanasekaran, Rajesh Kanna who joined Swiggy last month, Sreenivasan, 19 first-year student of Nandanam arts College, Jaya Surya, 19 and P. Mathiyalagan, 21, both have been working as a delivery agent for the last four months.
In the complaint, Balaji, also claimed that he lost his ten sovereigns gold chain during the fight. The police are further investigating the case.
The Swiggy executive Rajesh, on the other hand, has also filed a counter-complaint against Balaji, who was reportedly drunk when the incident took place.
All the Swiggy delivery men and Balaji were warned in the police station and later let off.
(With inputs from agencies)
