The Supreme Court has issued notices to the Centre and all States on a Public Interest Litigation (PIL) filed by advocate and activist Ashwini Kumar Upadhyay. The PIL seeks a direction to mandate all sellers — including distributors, dealers, traders, and shop owners — to publicly display their registration details such as name, address, phone number, and number of employees at their business premises. The plea invokes consumer rights under the Consumer Protection Act, 2019, stating that such disclosure is essential for transparency and effective grievance redressal.
Upadhyay argued that consumers have a constitutional and statutory “right to know” not just about the product but also about the seller’s identity, so they can hold them accountable for defective goods or services. He cited widespread non-compliance across India, including along the Delhi-Haridwar highway, where eateries and shops were not displaying ownership or contact details. The Supreme Court bench of Justices Vikram Nath and Sandeep Mehta has sought responses from the Union and state governments on the matter.
Stay tuned to LawStreet Journal for more updates on this important consumer rights case.
